Question 1

What does the Automate pillar cover?

Accepted Answer

Automate covers custom AI agents, n8n workflows, and automation pipelines — including workflow automation, AI chatbots, lead pipeline automation, and reporting automation — built once to replace manual work permanently.

Question 2

How is Digiiworks' automation work priced?

Accepted Answer

Automation work is scoped per project rather than sold as a fixed package, since the workflows and integrations required vary by business.

Question 3

What is n8n and why does Digiiworks use it over Zapier?

Accepted Answer

n8n is self-hostable workflow automation software that Digiiworks uses because it's more flexible than Zapier and cheaper at scale, with the option to run on the client's own infrastructure for full control.

Question 4

Are the AI chatbots generic or trained on my business?

Accepted Answer

Digiiworks builds custom AI chatbots trained on a business's own knowledge base — FAQs, service descriptions, pricing, and policies — rather than offering a generic ChatGPT wrapper.